Effective Date: June 25, 2025
Company: FEB PTE. LTD.
Website: https://feb.sg
FEB CLOUD, operated by FEB PTE. LTD. in Singapore, is committed to protecting your personal information through strict data minimization and security practices.
1. Information We Collect
We use WHMCS to manage accounts and billing. We may collect:
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Account info: Email, encrypted password, name (if provided), phone;
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Company info: Company name, tax ID (if applicable), billing address;
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Payment info: All payments are processed via PCI-DSS compliant gateways (e.g., Stripe, PayPal). We do not store full card numbers—only encrypted tokens and last 4 digits;
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Usage data: IP address, server usage, support requests;
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Logs: Technical logs for abuse prevention and security.
2. How We Use It
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To deliver and manage cloud services;
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For billing and support;
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For compliance (e.g., tax, fraud prevention);
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We do not sell or use your data for advertising.
3. Security Measures
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TLS (HTTPS) for all communication;
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AES-256 encryption for stored data;
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WHMCS stores only masked and encrypted payment identifiers.
4. Law Enforcement Disclosure
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Only upon valid legal requests (e.g., court order);
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Reviewed by legal counsel and logged;
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Where permitted, we notify the affected users.
5. Your Rights
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Access, correct, or delete your data;
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Request data export or account deletion;
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Contact: [email protected]