Starting from 3:00 PM on July 25, 2025, some customers using dedicated lines in our Hong Kong data center were targeted by network attacks, which in turn affected our China transit VPN services.
We immediately activated backup routes, and services were gradually restored around 5:00 PM.
Moving forward, we will further enhance our backup capacity to improve our response to such incidents.
We sincerely apologize for the inconvenience caused and thank you for your continued trust and support!
Technical Team
25 July, 2025